A Shy Albatross (a large seabird) flying over Tasmanian coastal waters. In the distance are coastline cliffs.
Shy Albatross (Thalassarche cauta) (photograph: Helen Cunningham)

COVID-19 Rent relief information

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COVID-19 Rent relief for lease and licence holders

As part of the Tasmanian Government’s response to reduce the economic impact of the COVID-19 pandemic on our lease and licence holders, the Government has approved rent relief for eligible lease or licence rental payments for a period of six months, effective from 1 March 2020. 

Please see the alert notifications regarding current closures - they are updated regularly.

Questions and answers

What does rent relief mean for eligible lease and licence holders?

The PWS will take into account and calculate rent relief for those eligible lease and licence holders regardless of whether you pay rent in advance or arrears, depending on the specifics of your lease or licence.

If a lease or licence holder is considered eligible for rent relief, and has already paid rent during the period 1 March 2020 to 31 August 2020, a refund of the applicable rent paid will be refunded by the PWS.

If you have not already paid rent for part or all of the period between 1 March 2020 and 31 August 2020 the PWS will calculate the amount of rent relief and deduct that amount from rental invoices.

For example, if you are eligible for rent relief and have paid rent for the period of 1 July 2019 until 30 June 2020, you will be refunded the portion of rent between 1 March 2020 and 30 June 2020. Additionally the annual invoice for the period 1 July 2020 to 30 June 2021 will have the rent due between 1 July 2020 and 31 August 2020 deducted from the invoice.


Any refunds will be made into your nominated bank account if the PWS has your banking details, or where this is not the case, by cheque.


Who may be eligible for rent relief for PWS managed lease or licence rental payments during the COVID-19 pandemic?

Eligible lease or licence holders may include those operators carrying out business in Tasmania, on PWS managed land (including national parks, reserved land; Crown land and Future Potential Production Forest (FPPF) land) where that leased or licenced property is used for the primary purpose of an operator carrying out its business, and where that business has been financially or materially adversely or negatively impacted by the COVID-19 pandemic.

What do I need to do to access the rent relief if I think I’m eligible?

You don’t need to do anything at this time. If you are considered eligible for rent relief, the PWS will be in contact with you.

What if I don’t think I’m eligible for rent relief? Are there any other options available for me? 

If you are not found to meet the eligibility criteria for rent relief, the PWS can still assist by providing a number of potential other options for payment of rental during this period. These may include making application for financial hardship; a temporary delay of payments; or the formulation of a payment plan.

Where can I get further information?

If you have already made an enquiry with the PWS then we will be in contact with you shortly.

If you have not made an enquiry already with the PWS and would like to discuss your options, please feel free to contact us. Please have your lease or licence information ready to assist us with your enquiry.

Important information to note:

Rent relief and eligibility is not automatic and is subject to approval from the Crown. If you are eligible, rent relief will be provided for rent only, and not for any outgoings or other costs that lease or licence holders are responsible for.

Rent relief is only applicable for the period 1 March 2020 until 31 August 2020.

Rent relief does not affect any other lease or licence obligations you may have, and you must continue to comply with the State of Emergency Directives including directions related to the closure of national parks and reserves including Future Potential Production Forest land, implemented during the COVID-19 pandemic. Information on PWS closures can be found at: parks.tas.gov.au

The PWS is prioritising responses to enquiries for rent relief, and is working to quickly implement rent relief for eligible lease and licence holders. We thank you for your patience as we work through this process. 

If you have any questions, please forward your enquiry to the email address below or phone the message service on 6169 9015.


Property Services
Department of Natural Resources and Environment Tasmania
GPO Box 44
Hobart TAS 7001
Phone: (+61) 03 6169 9015
Email: PropertyServices@parks.tas.gov.au